Greentalist Privacy Policy Your data, protected.
Clear answers about what we collect, why we collect it, and the control you keep over your information, written for the young people, volunteers, and supporters who make Greentalist possible.
In plain language
What the Greentalist privacy policy covers
This page is a plain-language overview of how we handle your personal information, organized by theme so you can quickly find what matters to you: what we collect, why, who we share it with, and the rights you keep over your own data.
It does not replace the full policy. The complete Site and Privacy Policy is the text that governs how we process your information for all legal purposes. Please read it before you apply, donate, or share your details with us.
Good to know
We never sell your data to third parties for marketing. This policy is governed by Costa Rican Law No. 8968 and overseen by the Agency for the Protection of Inhabitants’ Data (PRODHAB). Where we handle the data of supporters based in the European Union, we also apply the principles of the GDPR.
What we collect
The information we may collect
The type and amount of information we collect depends entirely on why you are sharing it, whether you are applying to volunteer, making a donation, joining an event, or simply signing up for our newsletter. Here is what that can include.
Personal details
Your full name, contact details, date of birth, and a record of your correspondence and engagement with us.
Financial details
Bank or card details and your donation history, used to process and record any contribution you make.
Education & employment
Your educational background and work history, relevant when you apply to volunteer or work with us.
Photos, video & audio
Images and recordings from programs and events, which we may use to share our work and inspire others.
Your interests & engagement
Your areas of interest, events you attend, and your communication preferences, so we can keep what we send relevant.
Sensitive data
Information such as health, beliefs, ethnicity, or criminal record. We only record this with your explicit consent, unless the law allows otherwise.
Explicit consentWhy & legal basis
Why we collect your information
We use your data for connected purposes that keep our programs running, our community informed, and our work funded. Depending on how you interact with us, that falls into five broad areas.
Run our programs & services
Provide the information and services you request, and administer the events and activities you sign up for.
Process applications & donations
Handle volunteer and employee applications, process donations, and issue receipts for your contributions.
Communicate with you
Share our programs, impact, and campaigns, send volunteering opportunities and tailored appeals, and tell your story to inspire others.
Improve & understand our work
Run surveys and research, keep our records up to date, and manage your communication preferences.
Meet our legal duties
Comply with applicable laws, run required safety and sanctions checks, and respond to legitimate requests from authorities.
Our legal basis for using your data
We process your information on two main grounds: your consent, which you can withdraw at any time, and our legitimate interests as an organization, for example, responding to your application to volunteer, provided this does not override your rights and freedoms. All processing follows Costa Rican Law No. 8968 (PRODHAB), and the principles of the GDPR where applicable.
Sources
Where your information comes from
Most of what we hold comes straight from you. In some cases we also receive information from partners you have authorized, or from public sources, always in line with data protection law.
Directly from you
When you fill out a form, sign up for our newsletter, make a donation, or take part in one of our events.
Indirectly from you
When you use an online fundraising platform to create a fundraising page or make a donation to us.
From partner organizations
When you have allowed a partner to share your details, for example, in connection with a Team Leader application.
From social media
Depending on your settings on services such as Facebook and Instagram, you may permit us to access certain information.
From our website
Tools such as Google Analytics show us which pages are visited most. This data is anonymous and contains no personal details.
From public sources
Publicly available records, such as public registries, professional networks like LinkedIn, company reports, and the press.
Security & sharing
How we protect and share your data
Keeping your information safe is one of our core responsibilities. We share it only when there is a clear, lawful reason to, and never to make money from it.
How we keep it secure
- We use reasonable measures to protect your information, as required by law and in line with industry standards.
- Sensitive data is held under strict security conditions and accessed only when there is a genuine need.
- If you ever believe information we hold about you is no longer secure, please contact us immediately so we can act.
When we may share it
- With partners, only to provide a volunteer opportunity you have asked for. Some may be located outside Costa Rica.
- To run required checks against official sanctions lists, so we do not support terrorism.
- With authorities, the police, regulators, or legal advisers, when we are legally required to do so.
- Every transfer follows Costa Rican Law No. 8968 (PRODHAB), and the principles of the GDPR where applicable.
Your rights
The rights you keep over your data
You are in control of how we use your information. Under Costa Rican Law No. 8968 (PRODHAB), and the principles of the GDPR where applicable, you have the following rights, and you can ask us to stop processing your data at any time.
Access a copy
Ask us for a copy of the personal information we hold about you.
Correct or erase
Ask us to rectify information that is wrong, or to erase information we hold about you.
Restrict processing
Ask us to pause how we use your data while a correction or deletion is being resolved.
Withdraw or object
Withdraw your consent, or object to communications and direct marketing, at any time.
Data portability
Ask for the transfer of your data electronically to a third party.
Be informed
Be told clearly how your information is used, which is exactly what this page is for.
Want to exercise any of these rights? Contact us and we will update your record as soon as possible. There is no cost to ask.
Contact usFrequently asked
Privacy, answered
Do you sell my personal data?
No. We never sell your personal information to third parties for marketing purposes. We only share your data when there is a clear, lawful reason, such as providing a volunteer opportunity you have requested or complying with the law.
How do I withdraw consent or stop receiving emails?
You can withdraw your consent, unsubscribe, or update your communication preferences at any time by emailing info@greentalist.org. We will update your record as soon as possible.
Can people under 18 use the website?
Users under the age of 18 should only use the website with the consent and supervision of a parent or guardian.
Which law protects my data?
Your data is protected under Costa Rican Law No. 8968, overseen by the Agency for the Protection of Inhabitants’ Data (PRODHAB). Where we handle the data of supporters based in the European Union, we also apply the principles of the GDPR.
How do I request a copy of my data?
Just ask us. You have the right to access, correct, or erase the information we hold about you. Contact info@greentalist.org and we will help, there is no cost to make the request.
Do you use cookies?
Yes. We use cookies to improve your experience and understand how our site is used. You can manage or disable cookies at any time in your browser settings, though some features may not work as well without them.
Contact us
Questions about your privacy?
If you have any questions about how we handle your information, or you want to exercise your data rights, we are happy to help.
