Health & Safety Policy

By applying to the Global Greentalist Programme, you acknowledge that you have read and understood these Terms and Conditions.

READ HEALTH AND SAFETY POLICY

Updated: June, 2025 – Version 3.2

FAQ

Please look for these questions answers, if you still need help, please contact us.

Can I get a refund if I decide to cancel my participation?

If you change your mind within 7 days after we confirm your acceptance, you are entitled to a refund of any direct payments to Greentalist (minus bank charges) [Clause 15.2].

After this period, deposits and online fundraising donations are non-refundable. If you must cancel due to medical or family emergencies, we may offer to defer your place to a future programme, depending on availability [Clause 16].

What happens if the programme itself is cancelled?

In rare cases, programmes may be cancelled due to events beyond our control, such as natural disasters, pandemics, or political instability [Clause 18].

If this happens before the start date, you can defer to a future programme or request the return of direct fundraising contributions (minus operational costs and bank charges). Online fundraising donations, however, cannot be refunded [Clause 18.1].

How do you apply the Code of Conduct?

All participants agree to follow the Code of Conduct as part of the Terms and Conditions [Clause 10].

This includes respecting safety rules, safeguarding policies, and the prohibition of drugs and alcohol [Clause 11].

A breach may result in removal from the programme without a refund, as safety and the well-being of the group are our highest priorities.

Some parents say they never received the Terms and Conditions. How can I be sure I have them?

We always provide the full Terms and Conditions before your acceptance is confirmed. They are attached to your Welcome Email, and you acknowledge them when submitting your online application [Clause 25]. If you cannot find them, please contact us at info@greentalist.org, and we’ll resend the latest version.

Can the programme schedule change once it has started?

Will I get individual updates about my child/relative during the programme?

We provide general updates through our website and social media [Clause 12].

Individual progress reports are not possible, as volunteers often work in remote areas. However, we will make reasonable efforts to accommodate special requests when possible. Emergency communications will always be prioritized, though please note that response times may be delayed by limited connectivity [Clause 12].

What happens if I don’t meet the fundraising target?

You must meet the minimum fundraising target by the deadlines set out in your Welcome Email [Clause 6].

If you don’t, you may not be able to join the programme. In some cases, we may agree on a written extension or the option to defer to a future programme, but this is not guaranteed [Clause 6.4].

Health & Safety Policy

FAQ

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